A Better Bid Help Center

Policy Guidelines

Guidance around the use of our services and your relationship with A Better Bid

General Guidelines

You Must Familiarize Yourself with the Auction Process & our Services

Membership Guidelines

Member Account is Required

Don’t Falsify Account Information

You Must Upload a Valid Government-Issued ID

Security Deposit & Buying Power Guidelines

Your Security Deposit Can be Refunded at Anytime

Your Security Deposit Cannot be Used to Pay for a Vehicle

Auction Process Guidelines

Your Bid is Binding Even if there is a Counter Offer

Conduct Your Own Research

Bids Cannot be Altered or Withdrawn

Payment Guidelines

Payment for Your Vehicle is Due the Next Business Day

If Payment is Not Received on Time We Will Assess a Late Fee

Buyers Who Do Not Complete Their Purchase Will be Charged Re-list Fees

We May Apply Your Security Deposit or Wire Transfer to Any and All Unpaid Account Balances

Ownership Document Guidelines

Improperly Obtained Ownership Documents

Ownership Paperwork Processing Begins After the Vehicle is Picked Up from the Auction Facility

An Affiliated Dealer May Take Part in Processing Your Ownership Documents

We Cannot Reassign or Transfer Your Ownership Documents to Anyone But You

In Rare Cases the Processing of Your Ownership Documents May be Delayed Due to Circumstances Outside Our Control

Shipping Guidelines

Storage Fees Will be Applied if Your Vehicle is Not Picked Up on Time

Verify the Condition of Your Vehicle Prior to Picking it Up from the Auction Facility

Your Vehicle Must be Picked Up Within 10 Days of the Sale

We Are Not Liable for Any Damage That Occurs to Your Vehicle During Shipping

Only an Approved Transporter May Pick Up a Vehicle From the Auction Facility

We Can Liquidate an Abandoned Vehicle

Documentation Fees

Transaction Fees

Membership Fees

Other Fees May Apply

Copart Auction Fees

CrashedToys Auction Fees

Copart Canada Auction Fees

Copart U.S. Auction Fees