FAQ

Find all the answers to your questions

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81 articles in this collection
Written by Stacy Denver, Michelle Gomez, and Gloria Hill
How Auctions Work

Do you have auctions in person?

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Written by Stacy Denver
Updated over a week ago

Can I buy a vehicle without participating in the auction?

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Written by Stacy Denver
Updated over a week ago

How do I buy a “Buy It Now” vehicle?

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Written by Stacy Denver
Updated over a week ago

What is preliminary bidding?

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Written by Stacy Denver
Updated over a week ago

How do I place a preliminary bid?

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Written by Stacy Denver
Updated over a week ago

Can I cancel or lower my bid?

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Written by Stacy Denver
Updated over a week ago

What is live bidding?

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Written by Stacy Denver
Updated over a week ago

When will the vehicle go to live auction?

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Written by Stacy Denver
Updated over a week ago

Why is there no “Sale Date” indicated on some of the vehicle listing pages?

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Written by Stacy Denver
Updated over a week ago

What does “Upcoming Lot” or “Future Sale” mean?

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Written by Stacy Denver
Updated over a week ago

How do I find a vehicle on live auction?

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Written by Stacy Denver
Updated over a week ago

How do I place a live bid?

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Written by Stacy Denver
Updated over a week ago

Can I pre-bid and participate in the live auction at the same time?

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Written by Stacy Denver
Updated over a week ago

What does “Sale Status” mean—Pure Sale, On Approval, Minimum Bid?

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Written by Stacy Denver
Updated over a week ago

What happens if I am the highest bidder on a vehicle that has a “Minimum Bid” or “On Approval” sale status?

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Written by Stacy Denver
Updated over a week ago

Can I find out the seller's “Minimum Bid”?

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Written by Stacy Denver
Updated over a week ago

How do I accept, reject, or counter a seller's offer?

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Written by Stacy Denver
Updated over a week ago

How long does it take for the seller to accept my bid on a “On Approval” or “Minimum Bid” sales status vehicle?

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Written by Stacy Denver
Updated over a week ago

How will I know if I won the vehicle?

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Written by Stacy Denver
Updated over a week ago

What are Night Cap Sales (NCS)?

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Written by Stacy Denver
Updated over a week ago

Can I place a bid on a vehicle located in Michigan, Wisconsin, or Colorado, or on a vehicle with biohazard damage?

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Written by Stacy Denver
Updated over a week ago

Can I find out the price the car was sold for?

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Written by Stacy Denver
Updated over a week ago
Paying for Vehicles, Additional Fees, and Taxes

How do I pay for a won vehicle?

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Written by Stacy Denver
Updated over a week ago

Do you accept credit cards as a payment method for vehicles?

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Written by Stacy Denver
Updated over a week ago

What currencies do you accept?

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Written by Stacy Denver
Updated over a week ago

When is my payment due for the vehicle that I won?

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Written by Stacy Denver
Updated over a week ago

What happens if I pay late for the vehicle that I won?

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Written by Stacy Denver
Updated over a week ago

What happens if I do not pay for the vehicle that I won?

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Written by Stacy Denver
Updated over a week ago

I bought a vehicle at A Better Bid, but I changed my mind. Can I sell it through A Better Bid?

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Written by Stacy Denver
Updated over a week ago

How long does it take for A Better Bid to receive the bank wire transfer?

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Written by Stacy Denver
Updated over a week ago

How can I check the status of my payment?

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Written by Stacy Denver
Updated over a week ago

Why does my invoice still have an outstanding balance after I wired the full payment for the vehicle?

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Written by Stacy Denver
Updated over a week ago

How much are the storage fees?

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Written by Stacy Denver
Updated over a week ago

Why am I being charged a storage fee?

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Written by Stacy Denver
Updated over a week ago

What fees are added to the winning bid or the “Buy It Now” price?

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Written by Stacy Denver
Updated over a week ago

Is sales tax added to the vehicle price?

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Written by Stacy Denver
Updated over a week ago

I’m a California resident. What is the sales tax?

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Written by Stacy Denver
Updated over a week ago

I’m a Florida resident. What is the sales tax?

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Written by Stacy Denver
Updated over a week ago

I’m a California resident. Are there any back fees?

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Written by Stacy Denver
Updated over a week ago