FAQ

Find all the answers to your questions

81 articles in this collection
Written by Stacy Denver, Michelle Gomez, and Gloria Hill

Registration & Memberships

Do I need a dealer's license to join?

Written by Stacy Denver
Updated over a week ago

How much does it cost to join?

Written by Stacy Denver
Updated over a week ago

How soon after registering will I be able to start bidding?

Written by Stacy Denver
Updated over a week ago

Which membership type is right for me—Standard, Premium or Pro?

Written by Stacy Denver
Updated over a week ago

Buying Power & Security Deposits

What is buying power?

Written by Stacy Denver
Updated over a week ago

How do I increase my buying power?

Written by Stacy Denver
Updated over a week ago

Why do I need to place a security deposit?

Written by Stacy Denver
Updated over a week ago

How much of a security deposit do I need?

Written by Stacy Denver
Updated over a week ago

If I don't win a vehicle, do I have to pay anything?

Written by Stacy Denver
Updated over a week ago

What happens with my deposit if I don’t win the vehicle I am bidding on?

Written by Stacy Denver
Updated over a week ago

Can I use my security deposit to pay for my vehicle?

Written by Stacy Denver
Updated over a week ago

Is my security deposit refundable?

Written by Stacy Denver
Updated over a week ago

How do I request a refund of my security deposit?

Written by Stacy Denver
Updated over a week ago

How long does it take to receive my security deposit refund?

Written by Stacy Denver
Updated over a week ago

How Auctions Work

Do you have auctions in person?

Written by Stacy Denver
Updated over a week ago

Can I buy a vehicle without participating in the auction?

Written by Stacy Denver
Updated over a week ago

How do I buy a “Buy It Now” vehicle?

Written by Stacy Denver
Updated over a week ago

What is preliminary bidding?

Written by Stacy Denver
Updated over a week ago

How do I place a preliminary bid?

Written by Stacy Denver
Updated over a week ago

Can I cancel or lower my bid?

Written by Stacy Denver
Updated over a week ago

What is live bidding?

Written by Stacy Denver
Updated over a week ago

When will the vehicle go to live auction?

Written by Stacy Denver
Updated over a week ago

Why is there no “Sale Date” indicated on some of the vehicle listing pages?

Written by Stacy Denver
Updated over a week ago

What does “Upcoming Lot” or “Future Sale” mean?

Written by Stacy Denver
Updated over a week ago

How do I find a vehicle on live auction?

Written by Stacy Denver
Updated over a week ago

How do I place a live bid?

Written by Stacy Denver
Updated over a week ago

Can I pre-bid and participate in the live auction at the same time?

Written by Stacy Denver
Updated over a week ago

What does “Sale Status” mean—Pure Sale, On Approval, Minimum Bid?

Written by Stacy Denver
Updated over a week ago

What happens if I am the highest bidder on a vehicle that has a “Minimum Bid” or “On Approval” sale status?

Written by Stacy Denver
Updated over a week ago

Can I find out the seller's “Minimum Bid”?

Written by Stacy Denver
Updated over a week ago

How do I accept, reject, or counter a seller's offer?

Written by Stacy Denver
Updated over a week ago

How long does it take for the seller to accept my bid on a “On Approval” or “Minimum Bid” sales status vehicle?

Written by Stacy Denver
Updated over a week ago

How will I know if I won the vehicle?

Written by Stacy Denver
Updated over a week ago

What are Night Cap Sales (NCS)?

Written by Stacy Denver
Updated over a week ago

Can I place a bid on a vehicle located in Michigan, Wisconsin, or Colorado, or on a vehicle with biohazard damage?

Written by Stacy Denver
Updated over a week ago

Can I find out the price the car was sold for?

Written by Stacy Denver
Updated over a week ago

Vehicle Information & Vehicle Previews

How often are new vehicle arrivals added to A Better Bid?

Written by Gloria Hill
Updated over a week ago

Does A Better Bid have clean title vehicles?

Written by Stacy Denver
Updated over a week ago

Can I get additional information about a vehicle?

Written by Stacy Denver
Updated over a week ago

Are the loose car parts shown in the photos included in the sale?

Written by Stacy Denver
Updated over a week ago

What do the odometer codes mean?

Written by Stacy Denver
Updated over a week ago

What does it mean when the odometer is “Not Actual” or “Exempt”?

Written by Stacy Denver
Updated over a week ago

Where do I find the auction location?

Written by Stacy Denver
Updated over a week ago

Can I preview the vehicle in person before the live auction?

Written by Stacy Denver
Updated over a week ago

How can I preview vehicles in person before the live auction?

Written by Stacy Denver
Updated over a week ago

Can I bring a guest to preview the vehicle?

Written by Stacy Denver
Updated over a week ago

What is the lot number?

Written by Stacy Denver
Updated over a week ago

Paying for Vehicles, Additional Fees, and Taxes

How do I pay for a won vehicle?

Written by Stacy Denver
Updated over a week ago

Do you accept credit cards as a payment method for vehicles?

Written by Stacy Denver
Updated over a week ago

What currencies do you accept?

Written by Stacy Denver
Updated over a week ago

When is my payment due for the vehicle that I won?

Written by Stacy Denver
Updated over a week ago

What happens if I pay late for the vehicle that I won?

Written by Stacy Denver
Updated over a week ago

What happens if I do not pay for the vehicle that I won?

Written by Stacy Denver
Updated over a week ago

I bought a vehicle at A Better Bid, but I changed my mind. Can I sell it through A Better Bid?

Written by Stacy Denver
Updated over a week ago

How long does it take for A Better Bid to receive the bank wire transfer?

Written by Stacy Denver
Updated over a week ago

How can I check the status of my payment?

Written by Stacy Denver
Updated over a week ago

Why does my invoice still have an outstanding balance after I wired the full payment for the vehicle?

Written by Stacy Denver
Updated over a week ago

How much are the storage fees?

Written by Stacy Denver
Updated over a week ago

Why am I being charged a storage fee?

Written by Stacy Denver
Updated over a week ago

What fees are added to the winning bid or the “Buy It Now” price?

Written by Stacy Denver
Updated over a week ago

Is sales tax added to the vehicle price?

Written by Stacy Denver
Updated over a week ago

I’m a California resident. What is the sales tax?

Written by Stacy Denver
Updated over a week ago

I’m a Florida resident. What is the sales tax?

Written by Stacy Denver
Updated over a week ago

I’m a California resident. Are there any back fees?

Written by Stacy Denver
Updated over a week ago

Documents

What ownership documents will I receive?

Written by Stacy Denver
Updated over a week ago

When will I receive my ownership documents?

Written by Stacy Denver
Updated over a week ago

I’m a California resident, how do I revive the Acquisition Bill of Sale (REG 262) into a salvage title?

Written by Stacy Denver
Updated over a week ago

What is an Acquisition Bill of Sale (REG 262)?

Written by Stacy Denver
Updated over a week ago

I’m a California resident buying a vehicle for export. What do I need to know about ownership documents?

Written by Stacy Denver
Updated over a week ago

Shipping

May I pick up the vehicle by myself and drive it home?

Written by Michelle Gomez
Updated over a week ago

Can A Better Bid ship my vehicle?

Written by Michelle Gomez
Updated over a week ago

How much does it cost to ship my vehicle?

Written by Michelle Gomez
Updated over a week ago

Do you ship inoperable vehicles?

Written by Michelle Gomez
Updated over a week ago

How much time do I have to schedule a vehicle pickup after I’ve won?

Written by Michelle Gomez
Updated over a week ago

When will you pick up my vehicle?

Written by Michelle Gomez
Updated over a week ago

How can I track the shipping status of my vehicle?

Written by Michelle Gomez
Updated over a week ago

What happens if no one is there to accept the vehicle?

Written by Michelle Gomez
Updated over a week ago

Can someone accept the delivery of my vehicle on my behalf?

Written by Michelle Gomez
Updated over a week ago

Do you offer international shipping?

Written by Michelle Gomez
Updated over a week ago

Can you ship my vehicle to Canada?

Written by Michelle Gomez
Updated over a week ago

Can you ship my vehicle via RORO (Roll-on/Roll-off)?

Written by Michelle Gomez
Updated over a week ago